eConsult

How to re-order your Repeat Prescription

We have an Online Service (Emis Patient Access) which enables patients to order repeat prescriptions.  

To register email gram.ardachadministrator@nhs.scot with a photo of yourself holding a form of photographic ID i.e. passport/driving licence/student card and confirm your name, address and date of birth.

This email should be sent from your own personal email address.

We will email your unique PIN number and instructions for set up.

Unable to access the internet or online facilities please see the alternative ways to order your medication below:

  • Please post your re-order request (right hand side of your prescription) in the box provided in the reception area. 
  • If you are housebound please contact your local pharmacy to place your request.

48 hours notice is required for all prescription requests

Chronic Medication Service

Are you aware of the Chronic Medication Service (CMS) available from your community pharmacy?

CMS is an NHS service for patients with a long-term condition in order to help them get the best from their medicines.

You can register for CMS if

  • You are registered with a GP surgery in Scotland
  • You get regular prescriptions to treat a long-term condition
  • Your condition is stable and you are reviewed regularly

After you register, your doctor may decide your medications are suitable to be issued on a serial prescription which lasts for 12 months. It lets you pick up items directly from the pharmacy where you are registered at agreed time intervals, normally every 2 months. You won’t need to visit/call your GP surgery to order or pick up your prescription during this period.   

Each time you collect your prescription, your pharmacist will inform your doctor.

You will be able to collect medicines from your serial prescription within a few days of when you need them, as you do now. If you are going on holiday, just let your pharmacist know so that they can prepare what you need.

If you are keen to find out more or register for this service please contact the pharmacy of your choice.

Community Pharmacy Services

Please note that Normac Pharmacy within the Ardach building is an Independent Business with its own separate contractual and service delivery arrangements with NHS Grampian.  All feedback should be directed to Alistair Farquhar, Taylors Pharmacy, High Street, Buckie, and not to the surgery receptionist.

Normac Pharmacy operates from Ardach Health Centre. The Pharmacy is open from Monday to Friday, 9am – 1pm & 2pm – 6pm. The Pharmacists are available to offer a minor ailments service for patients who would have previously been exempt from prescription charges.  Please pick up an information leaflet in Ardach.  For other medication advice please telephone 01542 831147.

Medication Reviews

Patients on repeat medication may be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and a notification may appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

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